Terms of service

First Due Biotech LLC
Last Updated: August 14, 2026

These Terms of Service ("Terms") govern access to and use of the First Due Biotech website, customer accounts, products, and related services.

By accessing the website, creating an account, submitting an order, or purchasing a product, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, do not use the website or purchase products from First Due Biotech.

1. Eligibility and Purchaser Representations

You must be at least 18 years of age and legally capable of entering into a binding agreement to use this website or purchase products.

Products offered by First Due Biotech are intended for legitimate research and laboratory purposes.

By creating an account or placing an order, you represent and warrant that:

The information you provide is complete and accurate
You are legally permitted to purchase, possess, handle, and use the products ordered
Your purchase is for legitimate research or laboratory purposes
You understand the research-use limitations applicable to the products
You will comply with all applicable federal, state, local, and other laws and regulations

First Due Biotech may request additional information reasonably necessary to evaluate account or order eligibility.

We reserve the right to refuse, restrict, suspend, or terminate service where permitted by law.

2. Research Use Only

Unless expressly stated otherwise, products supplied by First Due Biotech are intended strictly for research and laboratory use only.

Products are:

Not intended for human consumption
Not intended for veterinary use
Not intended for therapeutic use
Not intended for diagnostic use
Not intended for clinical application
Not drugs, foods, cosmetics, or consumer-use products

Products must not be administered to, consumed by, or used to diagnose, treat, prevent, mitigate, or cure any disease or condition in a human or animal.

By purchasing from First Due Biotech, you agree that you will not use, direct, promote, resell, or knowingly provide products for any prohibited purpose.

3. Purchaser Responsibility

The purchaser is responsible for determining whether possession, handling, storage, research, transfer, or other lawful use of a product is appropriate and permitted within the purchaser's jurisdiction and research environment.

The purchaser is responsible for:

Appropriate laboratory practices
Appropriate storage and handling
Personnel training
Facility requirements
Compliance with applicable laws and regulations
Appropriate disposal
Maintaining any licenses, permits, registrations, or authorizations that may be required

First Due Biotech does not represent that every product is lawful or appropriate for every purchaser, jurisdiction, research setting, or intended research purpose.

4. Prohibited Uses

Products and services may not be used in connection with:

Human consumption or administration
Animal consumption or administration
Diagnosis, treatment, prevention, mitigation, or cure of disease
Clinical or therapeutic applications
Unlawful manufacturing or distribution
Fraudulent activity
Misrepresentation of product origin, identity, documentation, or intended use
Any activity prohibited by applicable law

You may not represent that First Due Biotech has approved, endorsed, or authorized a use that we have not expressly authorized in writing.

We may refuse or cancel an order where we reasonably believe a product is being purchased or used for a prohibited or unlawful purpose.

5. No Medical, Clinical, or Professional Advice

Information made available through the First Due Biotech website, product pages, documentation, customer support, educational materials, or other communications is provided for general research and informational purposes.

Nothing provided by First Due Biotech constitutes:

Medical advice
Clinical advice
Veterinary advice
Diagnosis
Treatment advice
Dosing or administration guidance
A recommendation for human or animal use

Website content should not be relied upon as a substitute for qualified professional advice.

6. Product Information and Research Materials

We make reasonable efforts to provide accurate product descriptions, specifications, documentation, and other information.

However, research materials may vary by batch, production run, supplier, analytical result, or release schedule.

Product photographs may be representative and may not reflect minor packaging, label, or presentation changes.

Certificates of Analysis, analytical reports, specifications, and related documentation apply only to the batch or material identified in the applicable document unless expressly stated otherwise.

We reserve the right to correct errors, update information, modify product specifications, or discontinue products without prior notice.

Nothing on the website constitutes a guarantee of suitability for a particular research purpose.

7. Accounts and Account Security

You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.

You agree to provide accurate and current account information.

You must promptly notify First Due Biotech if you believe your account has been accessed or used without authorization.

Accounts may not be created using false, misleading, or materially incomplete information.

We may suspend or terminate accounts where we reasonably believe there has been:

Fraud
Unauthorized access
Material misrepresentation
Policy abuse
Prohibited product use
Repeated abusive payment disputes
Violation of these Terms
Unlawful activity

8. Orders and Order Acceptance

Submitting an order does not guarantee acceptance.

An order is subject to review and may be declined, limited, or canceled before fulfillment where permitted by law.

We may refuse or cancel orders for reasons including:

Product availability
Pricing or listing errors
Payment authorization issues
Fraud or security concerns
Account restrictions
Suspected prohibited use
Legal or regulatory concerns
Shipping restrictions
Quantity limitations

If we cancel an order after payment has been collected and no product has shipped, the applicable payment amount will generally be returned using the original payment method, subject to payment-provider procedures.

9. Pricing, Payment, and Taxes

Prices are displayed in the currency indicated on the website and may change without notice.

You authorize First Due Biotech and its payment providers to charge the payment method submitted for:

Product charges
Shipping charges
Applicable taxes
Other amounts disclosed and authorized at checkout

You represent that you are authorized to use the payment method supplied.

Customers are responsible for taxes, duties, assessments, or other charges applicable to an order except where First Due Biotech is legally required to collect them directly.

10. Shipping and Delivery

Shipping estimates are estimates and are not guaranteed delivery dates unless expressly stated otherwise.

Customers are responsible for providing a complete and accurate delivery address.

Delivery, loss, damage, carrier delay, incorrect-address issues, refused shipments, and related matters are governed by our Shipping Policy and Refund, Replacement & Cancellation Policy, as well as applicable law.

Nothing in these Terms is intended to transfer risk of loss in a manner prohibited by applicable law.

Customers should inspect orders promptly upon delivery and report eligible order issues within the timeframe stated in our Refund, Replacement & Cancellation Policy.

11. Returns, Replacements, and Refunds

Returns, replacements, refunds, damaged-order claims, cancellations, and shipping claims are governed by the current Refund, Replacement & Cancellation Policy published by First Due Biotech.

Due to the nature and chain-of-custody considerations associated with research materials, products generally may not be returned after shipment unless expressly authorized by First Due Biotech or required by applicable law.

Unauthorized returns may not be accepted.

12. Assumption of Risk

You acknowledge that research materials may present chemical, biological, physical, handling, storage, or other risks.

You accept responsibility for evaluating those risks and establishing appropriate laboratory procedures, controls, storage conditions, protective measures, disposal procedures, and personnel training.

To the extent permitted by law, you assume the risks associated with your possession, handling, storage, research use, transfer, and disposal of products after delivery.

This section does not waive rights or remedies that cannot legally be waived.

13. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website, services, information, and products are provided on an "as available" and, where legally permissible, "as is" basis.

First Due Biotech disclaims warranties not expressly provided in writing, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent such disclaimers are permitted by law.

We do not warrant that:

A product is suitable for a particular research objective
Website access will be uninterrupted or error-free
Website information will always be complete or current
Research outcomes will meet any particular expectation

Nothing in this section excludes warranties or rights that cannot legally be excluded.

14. Limitation of Liability

To the maximum extent permitted by applicable law, First Due Biotech and its owners, officers, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to the website, services, products, or these Terms.

This includes, where legally permissible, loss of profits, revenue, data, research materials, opportunity, or business interruption.

To the maximum extent permitted by law, First Due Biotech's aggregate liability arising from a particular order or product will not exceed the amount actually paid to First Due Biotech for the product or order giving rise to the claim.

These limitations do not apply where liability cannot legally be limited or excluded.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless First Due Biotech and its owners, officers, employees, contractors, and affiliates from third-party claims, liabilities, damages, losses, and reasonable costs arising from:

Your unlawful or prohibited use of a product
Human or animal use of a product
Your violation of applicable law
Your violation of these Terms
Material misrepresentations made by you
Your unauthorized resale, labeling, marketing, or distribution of products
Your infringement of another party's rights

This obligation does not apply to the extent a claim results from conduct for which First Due Biotech is legally responsible and liability cannot be transferred under applicable law.

16. Resale and Redistribution

Purchase from First Due Biotech does not automatically authorize a purchaser to act as an authorized distributor, representative, dealer, or agent of First Due Biotech.

Unless expressly authorized in writing, you may not:

Represent yourself as an authorized First Due Biotech distributor or representative
Use First Due Biotech branding in a way that implies endorsement or affiliation
Alter product documentation in a misleading manner
Misrepresent product identity, source, testing, or intended use

Any resale or transfer remains subject to applicable law and does not alter the research-use restrictions associated with the product.

17. Fraud, Abuse, and Payment Disputes

First Due Biotech may use reasonable fraud-prevention and transaction-risk controls.

Customers are encouraged to contact support@firstduebiotech.com regarding an order or payment concern before initiating a payment dispute so that we have an opportunity to investigate and attempt to resolve the issue.

If a chargeback or payment dispute is initiated, First Due Biotech may provide relevant records to the payment processor, card network, bank, or other institution handling the dispute, including:

Transaction records
Account records
Order information
Fulfillment records
Carrier and delivery information
Applicable policy records
Customer communications

Fraudulent or abusive conduct may result in cancellation of orders, account restrictions, or refusal of future service where permitted by law.

Nothing in this section limits legitimate payment-dispute rights provided by applicable law or payment-network rules.

18. Intellectual Property

The First Due Biotech name, logos, graphics, product photography, website design elements, written content, documentation, and other proprietary materials are owned by or licensed to First Due Biotech unless otherwise indicated.

Nothing in these Terms grants a license to use First Due Biotech intellectual property except as necessary for ordinary access to the website.

You may not reproduce, distribute, modify, publish, commercially exploit, or falsely attribute First Due Biotech proprietary content without authorization except where permitted by law.

19. Third-Party Services

The website may use or link to third-party services, including ecommerce, payment, shipping, analytics, and other technology providers.

First Due Biotech does not control independent third-party services and is not responsible for their separate terms, privacy practices, availability, or conduct.

Use of third-party services may be subject to additional terms established by those providers.

20. Suspension and Termination

We may suspend or terminate access to accounts or services where reasonably necessary because of:

Violation of these Terms
Fraud or suspected fraud
Security concerns
Legal or regulatory obligations
Prohibited product use
Material misrepresentation
Abuse of company personnel, systems, or policies
Other circumstances where continued service would create material legal, operational, or security risk

Termination does not eliminate obligations or liabilities that arose before termination.

21. Dispute Resolution and Binding Arbitration

This section affects legal rights and should be reviewed carefully.

Except for matters eligible for small-claims court or claims for which arbitration cannot lawfully be required, disputes arising from or relating to these Terms, the website, an account, an order, or a product will be resolved through binding individual arbitration to the extent permitted by law.

Before initiating arbitration, the party asserting a dispute should provide written notice describing the dispute and requested resolution and allow a reasonable opportunity for informal resolution.

Unless otherwise required by applicable law, arbitration will be administered by the American Arbitration Association ("AAA") under the rules applicable to the dispute.

Arbitration will take place in Arizona unless the applicable arbitration rules, applicable law, or agreement of the parties requires or permits another location or remote proceeding.

To the extent permitted by law, disputes subject to arbitration must be brought on an individual basis and not as a plaintiff or class member in a purported class, collective, consolidated, or representative proceeding.

Where enforceable, each party waives the right to have a dispute subject to arbitration decided by a judge or jury.

Nothing in this section prevents either party from seeking appropriate relief in small-claims court where the claim qualifies or from seeking temporary or emergency relief where permitted by law.

The Federal Arbitration Act will govern the interpretation and enforcement of this arbitration provision to the extent applicable.

If a portion of this arbitration provision is found unenforceable, the treatment of the remaining provisions will be determined according to applicable law.

22. Governing Law

Except where superseded by applicable federal law or mandatory law that cannot be waived, these Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles.

Nothing in this provision deprives a customer of protections that cannot lawfully be waived.

23. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or severed as appropriate, while the remaining provisions will remain in effect unless applicable law requires otherwise.

24. No Waiver

Failure by First Due Biotech to enforce a provision of these Terms does not constitute a permanent waiver of that provision or any other right.

25. Entire Agreement

These Terms, together with policies incorporated by reference, constitute the agreement governing use of the website and purchase of products unless another written agreement expressly applies.

Applicable incorporated policies include:

Refund, Replacement & Cancellation Policy
Privacy Policy
Shipping Policy
Other policies expressly referenced at checkout or on the website

If policies conflict, they should be interpreted consistently where reasonably possible and subject to applicable law.

26. Survival

Provisions that by their nature should survive termination or completion of a transaction will survive, including provisions concerning:

Product-use restrictions
Intellectual property
Payment obligations
Disclaimers
Limitation of liability
Indemnification
Dispute resolution
Governing law

27. Changes to These Terms

We may update these Terms periodically to reflect changes in our business, services, policies, technology, or legal requirements.

The current version will display an updated "Last Updated" date.

Changes will apply prospectively as required by applicable law. Material changes may be communicated through the website or by other appropriate means where required.

28. Contact

Questions regarding these Terms may be directed to:

First Due Biotech LLC
support@firstduebiotech.com